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Privacy Policy

City Lynx Solutions (Pty) Ltd

City Lynx Solutions (“we”, “our”, or “us”) is committed to protecting the privacy of visitors and clients who access our website and engage with our services.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act, 2013 (POPIA).

1. Information We Collect

We may collect and process the following personal information:

  • Name and surname

  • Company name

  • Email address

  • Contact details

  • Any information voluntarily submitted through contact forms or enquiries

  • Technical data such as IP address, browser type, and device information (via analytics tools)

We only collect personal information that is reasonably necessary for business communication and service delivery.

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2. How We Use Personal Information

Personal information is used for the following purposes:

  • Responding to enquiries and communication requests

  • Providing information about our services

  • Managing client relationships

  • Improving website performance and user experience

  • Complying with legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

3. Sharing of Information

Personal information may be shared only where necessary with:

  • Trusted service providers (such as website hosting, analytics, or email services)

  • Professional advisors where legally required

  • Regulatory authorities where disclosure is required by law

All third parties are required to maintain appropriate confidentiality and data protection standards.

4. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration.

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

5. Cookies and Analytics

Our website may use cookies and similar technologies to analyse website traffic and improve functionality. These tools do not personally identify users.

You may disable cookies through your browser settings, although this may affect website functionality.

6. Your Rights

You have the right to:

  • Request access to personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to the processing of your personal information

  • Withdraw consent where applicable

Requests can be made by contacting us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with immediate effect.

9. Contact Information

For questions or requests relating to this Privacy Policy, please contact:

City Lynx Solutions (Pty) Ltd
Email: citylynxsolutions@icloud.com

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